When you sign up for our ladies email, request a catalog, or place an order with us, you will be prompted to tell us your preferences at that time. If you would like to change your preferences at any time, you may email us at custserv@ClothesCompany. Please be sure to include complete information. We will process your request as quickly as possible, but due to circumstances beyond our control you may receive mailings from a third party in the meantime. If you do not want to receive ANY catalogs from ANY direct marketing companies, write to this address to inform sportswear them of your wishes: The Mail Preference Service, c/o Direct Marketing ladies Association, P.O. Box 9008, Farmingdale, NY 11735-9008. This organization will make your request known to all its members. It can take sportswear as much as 6 to 8 months for them to comply with your request. When is my order processed? BACK TO TOP Orders are shipped within 48 hours for in-stock merchandise. We will notify you via email on out-of-stock status of a particular item.

We will call you to inform you that a substitute item is available and will ladies only ship it to you with your permission. Returns and Exchanges What is the ClothesCompany satisfaction guarantee? How do I return an item to ClothesCompany? How do I exchange an item I''ve received sportswear for something else? How do I return or exchange a gift bought for me from ClothesCompany? I lost my packing slip. What information do you need for my return? What do I do if ClothesCompany shipped me the wrong item(s) or my order was ladies and sportswear damaged in transit? Will ladies I get a full refund for my return? How long does it take to get my refund? Who do I contact to ask about my return? Back to FAQs What is the ClothesCompany satisfaction guarantee? BACK TO TOP Every item is 100% guaranteed! If, for any reason, at any time, you''re not sportswear completely satisfied with your purchase, return it for an exchange or refund (excluding delivery charges), no questions asked. Our promise is backed by over 10 years of pleasing discerning customers.

Do you have any other catalogs I might be interested in? I receive more than ladies one copy of your catalog. What should I do? I no longer wish sportswear and ladies to receive ClothesCompany catalogs. How do I get my name removed from your mailing list? I don''t want my name, sportswear postal address or email address ladies sold to outside parties. How do I inform you of my preferences? About Our Products General Product Questions I have a question about a product. Who should I call for assistance? I saw a product in your catalog but don''t see it on your Web site. Can I still order it? Email Subscription and Privacy Issues My email address has changed. How do I change my email subscription so I can continue receiving it? How do I unsubscribe from your email? I don''t want my name, postal address or email address given or sold to anyone else. How do I inform you of my preferences? sportswear How to Shop our Site How do I find the product(s) I''m looking for? Can I order online from my catalog?

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